Terms of Service

Last updated: April 3, 2026

1. Acceptance of Terms

By accessing or using pinecodeals ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these terms.

2. Description of Service

pinecodeals is a B2B proposal generation platform that uses artificial intelligence to create personalized sales proposals from your uploaded knowledge base. The Service includes proposal generation, real-time analytics, and document management features.

3. Your Content

You retain full ownership of all content you upload to pinecodeals, including knowledge base documents, client information, and generated proposals. We do not claim any intellectual property rights over your content. You grant us a limited license to process your content solely for the purpose of providing the Service.

4. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose or to generate misleading or fraudulent proposals.
  • Attempt to access other users' data or circumvent security measures.
  • Reverse engineer, decompile, or attempt to extract the source code of the Service.
  • Resell or redistribute the Service without written authorization.

5. Billing & Refunds

Paid plans are billed monthly or annually as selected. All plans include a 30-day money-back guarantee. If you are not satisfied within the first 30 days, contact us for a full refund — no questions asked. You retain access to all proposals generated during your subscription.

6. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted access. Scheduled maintenance will be communicated in advance. We are not liable for losses resulting from service interruptions.

7. Termination

You may cancel your account at any time. Upon cancellation, your data will be retained for 30 days to allow for reactivation, after which it is permanently deleted. We may terminate accounts that violate these terms.

8. Contact

For questions about these terms, contact us at support@pinecodeals.app.